
Frequently asked questions
Which airports and railway stations are closest to Kelo Resort?
The nearest airports are Kittilä Airport (KTT), around 90 km away, and Rovaniemi Airport (RVN), approximately 250 km away.
Enontekiö Airport (ENF) is also available for seasonal charter flights.
The nearest railway station is Kolari railway station, about 130 km away.
Do you provide airport transfers?
Yes, we offer transfers from Kittilä, Rovaniemi, and Enontekiö airports. Transfers must be booked in advance. Private and group options are available.
We can arrange private transfers, shuttle services, or provide directions for rental cars.
Do you offer vegetarian/vegan/gluten-free meals?
Yes, our Restaurant Jäkälä can cater to most dietary needs — please let us know in advance so we can prepare.
Is Wi-Fi available?
Yes, free Wi-Fi is available throughout the hotel.
What payment methods can I use at Kelo Resort?
Kelo Resort is cashless. All payments — for your stay, meals, and activities — are made by card or mobile payment.
Should I book activities in advance?
Yes, we recommend booking ahead to secure your spot. Activities can be booked online or by contacting us at sales@keloresort.fi.
I would like to suprise my travel companion. What options do you have?
We offer special packages for many occasions — whether you’re planning a birthday surprise, a romantic proposal, or simply want to pamper yourselves in an authentic Lappish way. You can find more details about our packages on our website, or contact us directly at sales@keloresort.fi and we’ll be happy to help you plan the perfect surprise.
Will I need special clothing for winter activities?
Yes. Winter temperatures can range from –5°C to –30°C. We provide thermal overalls, boots, gloves, and helmets for all our outdoor safaris and excursions. Guests are advised to bring their own base layers (thermal underwear), warm socks, and hats.
When is the best time to see the Northern Lights?
The Aurora Borealis can be seen from late August to April. While sightings cannot be guaranteed, our guides monitor forecasts to increase your chances. And let’s not forget — nature often has little surprises for us.
Do I need driving license for the snowmobile safari?
Yes, a valid full driving license is required to drive a snowmobile. Make sure to bring it with you for the safari.